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Postage Charge
A flat rate of $11.95 within Australia applies for purchases under $150
30-Day Returns Policy
Firstly, go to our Contact Us page to let us know your intention and wait for a reply or call the 1800 number.
Full Refunds
If you decide to return your purchase or an item is found to be faulty, we will refund or replace it under the following three conditions.
Condition 1
Return postage is at the customer's expense, except when an item is faulty.
Condition 2
Merchandise returned in original condition, i.e. shirts not taken out of bags except when faulty.
Condition 3
Merchandise returned to us within 30 days of the delivery date.
Refunds are processed within 24 hours of receipt of the returned item or items.
Partial Refunds
An example, you purchased three shirts for $99, you return one, the buy three and save offer is nullified, and full price will be charged and deducted accordingly.
The three conditions under the heading "Refunds" apply.
Equal Exchanges
Should you need to exchange your purchase for a new purchase?
The three conditions under the heading "Refunds" apply.
For second deliveries on existing orders, a postage fee of $11.95 applies.
Unequal Exchanges
The price of items chosen will be recalculated up or down, taking into account any multi-buy offers or percentage discount offers.
The three conditions under the heading "Refunds" apply.
For second deliveries on existing orders, a postage fee of $11.95 applies
Return Address
Please find our address in the Tax Invoice.
Security
Secure Website
Our website is secure, as indicated by the Google-approved black padlock on every web page located in the web address.
Secure Payment
Choose Eway at checkout for Visa and Mastercard
Or use PayPal at checkout
Pay by electronic transfer (EFT) details at checkout
If you would like to hear a friendly voice, you can place a phone order using Visa or Mastercard